Palo Alto Networks Threat Prevention Review

The self-updating and self-alerting systems require very little management overhead


What is our primary use case?

We primarily use this solution for general user security and protection. In our organization, there are around 250 users, using this solution.

How has it helped my organization?

Its simplified management interface, self-updating, and self-alerting systems require very little management overhead.

What is most valuable?

Edge protection is a valuable feature. Also, WildFire I think has been the most valuable active protection against a zero-day.

It's also very intuitive and user-friendly.

For how long have I used the solution?

I have been using this solution for roughly five years.

What do I think about the scalability of the solution?

Both the scalability and stability of this solution are fine for our needs.

How are customer service and technical support?

The technical support is excellent; I would give them a nine out of ten — their response time could be better.

How was the initial setup?

The initial setup was pretty straightforward. 

What about the implementation team?

We had an SE help us with the installation.

What's my experience with pricing, setup cost, and licensing?

The pricing has improved with the newer generation of their Firewalls, but the price could always be lower. In comparison with other solutions, I believe they're quite competitive.

What other advice do I have?

If you're going to use this solution, you should have a professional set it up for you.

On a scale from one to ten, I would give this solution a rating of nine. They're cutting edge. They're one of the leaders in the industry, and they're continuously improving their product.

Which deployment model are you using for this solution?

On-premises

Which version of this solution are you currently using?

Version 9
**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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