Palo Alto Networks VM-Series Review

Good stability and the posture assessment feature is helpful

What is our primary use case?

The primary use case of this solution is as a firewall for our servers.

We are running a total of 12 servers. Four of them are hardware servers and the rest are VMware servers. We have about 80 clients running Windows 10.

What is most valuable?

The most valuable feature is the Posture Assessment.

What needs improvement?

From my understanding, we used to have the Sophos firewall and a nice feature that is missing in Palo Alto is the heartbeat that monitors each endpoint. It would be helpful if Palo Alto monitored the status of every endpoint. It could be that it was not set up correctly.

In the next release, I would like to see better integration between the endpoints and the firewalls.

For how long have I used the solution?

I have been using Palo Alto for approximately 12 months.

What do I think about the stability of the solution?

The stability is good.

What do I think about the scalability of the solution?

We haven't explored the scalability yet.

We have approximately 80 Windows 10 clients, and we have approximately 85 users in our organization.

How are customer service and technical support?

Technical support is okay. It's the same across the board, you have good techs and you have bad techs.

At times, it's a little slow in getting back to us, but nothing out of the norm.

Which solution did I use previously and why did I switch?

Prior to using Palo Alto, we used a Sophos firewall.

How was the initial setup?

The initial setup was complex, but we were able to work through it.

What's my experience with pricing, setup cost, and licensing?

I would rate this solution an eight out of ten.

Which other solutions did I evaluate?

We evaluated quite a few solutions before choosing Palo Alto Networks VM-Series.

Which deployment model are you using for this solution?

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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