Palo Alto Networks VM-Series Review

Out-of-the-box, it has all of the components that you need for a very secure environment


What is our primary use case?

We use Palo Alto as a perimeter security device.

How has it helped my organization?

It is nice to have a rock solid security platform that we can count on.

What is most valuable?

  • It is the leader in the marketplace.
  • It has the ability to create Palo Alto VM-series using software.
  • The VM-Series has all of the components (out-of-the-box) that you need in a very secure environment.

What needs improvement?

In the next release, I would like to see better integration of multi-factor authentication vendors.

For how long have I used the solution?

Three to five years.

What do I think about the stability of the solution?

It is very stable. We have almost never had an issue.

We have around 15 VM-Series, which are running hot all day.

What do I think about the scalability of the solution?

We're still learning about the scalability. We have run into some issues with scaling and limitations associated with some of the configurations. However, it is a solution that we have been happy with overall.

How is customer service and technical support?

Technical support is good.

What about the implementation team?

The integration and configuration of this product in our AWS environment was easy to pick up and very usable. It was a good walk between the old physical way and the new software or infrastructure as code (IaC) model.

What was our ROI?

We use Palo Alto to provide remote access, and we've been able to provide access for hundreds of users with a very short build out time. In the past, this would take a lot longer. Now, we don't have to wait for a physical box, etc.

What's my experience with pricing, setup cost, and licensing?

Our company is entirely AWS, so it is the only place to go to purchase anything. 

Some parts of purchasing through AWS Marketplace are good, such as this product was easy to find and launch. Some of the other parts could be clearer in the AWS Marketplace, e.g., how to properly do an annual subscription.

The pricing and licensing are reasonable.

Which other solutions did I evaluate?

We also evaluated Fortinet and some other competitors.

We chose Palo Alto because we had institutional experience and knowledge that we could bring over.

What other advice do I have?

Do a demo. Set one up and try it. 

We have used both the physical and AWS versions. The physical version is a good product. However, in an AWS environment, the ability to automate and scale pieces of it are critical.

We integrated a couple other products with it, which seems to be working well.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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