How has it helped my organization?
WildFire has been instrumental in blocking a number of new threats, before common desktop anti-virus tools were able to detect them. When Wannacry first came out, wildfire was detecting it and dropping incoming threats within seconds. We were dropping over 10,000 files per day with no additional firewall load at all.
What is most valuable?
What needs improvement?
I am very happy with WildFire and can see no obvious areas of improvement at this point.
What do I think about the stability of the solution?
This product is rock solid in terms of stability.
What do I think about the scalability of the solution?
There were no problems with scalability. We have rolled out more firewalls to clients, and no scalability issues were found.
How are customer service and technical support?
Technical support is fine. We have never needed to contact them regarding WildFire.
Which solution did I use previously and why did I switch?
We previously used Fortinet. However, we found it to miss a lot of incoming viruses, because at the time, they had no sandbox style service.
How was the initial setup?
The setup was very easy. Simply license the feature and enable it within your scanning profiles.
What about the implementation team?
This feature is implemented in-house.
What was our ROI?
As soon as it began dropping incoming threats, measured in days, that desktop scanners could not find, it hit its ROI.
What's my experience with pricing, setup cost, and licensing?
It's not particularly cheap, but it is absolutely worth it.
Which other solutions did I evaluate?
We evaluated Fortinet and Cisco.
What other advice do I have?
Which version of this solution are you currently using?