Palo Alto NG Firewalls Review

Valuable accessibility, antivirus, and stability features with a simple implementation


What is our primary use case?

We're customer facing; each customer uses it for a different purpose. Some use NG Firewalls for IPS capability, some for application capabilities, these kinds of things.

What is most valuable?

The accessibility, antivirus, and stability features are the most valuable. It's so stable, the customer can use the decryption features without impacting performance.

What needs improvement?

Most customers ask about the choice of features. It's limited. It's not arranged well for users. Also, customers don't want to buy extra things for extra capabilities. I would like to implement individual profiles for each user. Capability, in general, is limited.

For how long have I used the solution?

I've been using the solutions for 2 years.

What do I think about the stability of the solution?

It's a very stable solution.

How are customer service and technical support?

I am the customer's technical support. If a customer has issues, they would call me.

How was the initial setup?

The initial setup was basic. It was very simple. The basic configuration will only take 15 minutes. Anyone can set it up. If a person has worked with a firewall before, they can do it themselves. You only need one person for deployment.

What's my experience with pricing, setup cost, and licensing?

Licensing is on a three year basis. Customers prefer one to three years. Licencing is pretty expensive. Check Point is cheaper than Palo Alto. There's also an international license. If a customer wants to control different things, they will need an extra license. 

What other advice do I have?

I've helped customers using Fortinet and Check Point. They are compromised. Their firewall is not stable. But for some features, for example, encryption, they want to use this feature, but the firewall feature isn't great. With Palo Alto, there isn't any problem, you can open any feature - IPS feature, data encryption feature - there isn't an issue.

Implementation is simple, the product is stable, but I advise if people get the firewall I strongly recommend the use of the API features. They may not be accustomed to using a next-generation firewall. If they want to use NG Firewalls, they need to use and implement the API features. They need to create uses based on the application.

My understanding is Version 9 will introduce some logic features.

I would rate this solution 9 out of 10.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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