Palo Alto Threat Prevention Review

The malware protection feature saves us a lot of time


What is most valuable?

I find the malware protection very handy. The solution has many features that save me time. 

What needs improvement?

I think they can use some improvement on FID. There are lots of false positives and those can be eradicated. Sometimes you can't identify a 10-year-old doc, but they can probably update those signatures and false positives, so it would be helpful and save us a lot of time. 

For how long have I used the solution?

I have been using the solution for five years now.

What do I think about the stability of the solution?

I think the stability can improve.

How are customer service and technical support?

We haven't used the technical support yet because we have our own team of experts.

How was the initial setup?

We used an expert to help us with the initial setup and installation.

What's my experience with pricing, setup cost, and licensing?

It is an expensive solution and I would like to see a drop in price.

What other advice do I have?

On a scale of one to ten, I rate this solution a nine. In the next version, I would like to see a drop in price and more stability.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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