Pandora FMS Review

Intricate alarm system and worry-free licensing helped us to get everything under control

What is our primary use case?

Our primary use case for this solution is to monitor our devices.

How has it helped my organization?

Thanks to this software and to the work of the support team, we have everything under control. It was simple and easy.

What is most valuable?

The most valuable features are its intricate alarm system and the simplicity of the license.

What needs improvement?

In the future, we may have double the number of devices, and we do not want to have any issues with performance in the data display.

For how long have I used the solution?

One to three years.

What do I think about the scalability of the solution?

Pandora FMS is very scalable due to the great facilities it provides for it. I think it depends more on the servers that host it, as opposed to the product itself.

How are customer service and technical support?

I really like the technical service, and they have helped a lot with the implementation. The support team contacts the development teams to solve problems in record time.

Which solution did I use previously and why did I switch?

I've never worked with another tool. We saw the information about this product on its blog, and we decided to take the risk and started using it.

How was the initial setup?

On this issue, I think it is better to have technical assistance. I am not very good at this sort of thing. It happens to me with everything. 

What about the implementation team?

We implemented this solution in-house, with help from their support team.

What was our ROI?

The ROI for this solution was above expectations.

What's my experience with pricing, setup cost, and licensing?

The license part is the best. Only one payment and it includes support, updates, new versions, and access to the complete library of plugins except for SAP and z/OS.

I love the simplicity of the license. This makes it easy to work, with no fear of being asked for more money all the time.

Which other solutions did I evaluate?

We evaluated a couple of other solutions before settling on this one. They were Nagios and Zabbix, and they were too complicated at first sight.

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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