Panorama

Panorama Necto Review
Necto has a nice Twitter like feeling, but they should find a way to analyse big data.


Valuable Features:

  • Users can start context-based discussions, and include context and annotations, which are saved as part of the work board to add more depth and foster knowledge sharing
  • Subscribing to users - subscribing to one of our colleagues lets us follow all the changes made to his or her work board, and because you can view users' shared work boards, you can concentrate on those users that are active. Subscribing is easy. You just need to click a person in the social bar, then click the subscribe icon, and a second click will unsubscribe you.
  • Necto has a Twitter like feeling
  • Necto is available both as a client server and online service
  • The Panorama website offers support through email, phone and tutorials

Room for Improvement:

  • Major improvement is needed in the way¬†Panorama offers in-person training and online chat support
  • Also, they should find the way to analyse big data

Use of Solution:

Almost a year.

Deployment Issues:

No issues encountered.

Stability Issues:

No issues encountered.

Scalability Issues:

I'm not sure on the scalability, but a part of Necto may have issues with big data.

Customer Service:

This is the reason we want to give a lower rating. The customer service is in a young state currently.  Note that panorama does not offer in-person training or online chat support.

Technical Support:

Good.

Previous Solutions:

No previous solution was used.

Initial Setup:

It was straightforward to implement.

Implementation Team:

We set it up in house.

ROI:

It was just a proof of concept, so no ROI.

Other Solutions Considered:

We also looked at OBIEE.

Disclosure: I am a real user, and this review is based on my own experience and opinions.

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