Parasoft Service Virtualization Review

No need to have deep development/infrastructure knowledge.


What is most valuable?

  • Easy testing environment creation.
  • No need to have deep development/infrastructure knowledge.
  • Really intuitive interface.

What needs improvement?

Its business model of perpetual licensing sales is outdated; they should deliver it as SaaS.

For how long have I used the solution?

I have been using it for three years.

What was my experience with deployment of the solution?

I have not encountered any remarkable deployment issues.

What do I think about the stability of the solution?

I have not encountered any remarkable stability issues.

What do I think about the scalability of the solution?

This product is too expensive when scaling.

How is customer service and technical support?

Customer Service:

Customer service is 6/10.

Technical Support:

Technical support is 6/10.

Which solutions did we use previously?

I did not previously use a different solution.

How was the initial setup?

Initial setup was straightforward.

What about the implementation team?

A vendor team implemented. Their level of expertise was 8/10.

What was our ROI?

It’s difficult to provide ROI information, because it depends on the costumer and how it uses the product. With this product, it probably takes at least six months to see ROI (vendor says 3 weeks).

What's my experience with pricing, setup cost, and licensing?

The vendor sells perpetual licenses; could use SaaS. Price is kind of high, but that’s normal because it’s a new, trending solution.

Which other solutions did I evaluate?

Before choosing this product, we evaluated it against CA and IBM solutions.

What other advice do I have?

No remarkable advice; solution is really useful and should be adopted if the budget allows it.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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