Pardot Review

​Technical support has been quick and helpful every time


How has it helped my organization?

It has made email marketing quicker and easier, as we moved away from a clunkier system.

What is most valuable?

Campaign building and form builder.

What needs improvement?

List building.

For how long have I used the solution?

Less than one year.

What do I think about the stability of the solution?

No issues. Stability has been fine.

What do I think about the scalability of the solution?

No issues.

How are customer service and technical support?

Technical support has been quick and helpful every time. I highly rate it.

Which solution did I use previously and why did I switch?

We switched away from Marketo, because this solution was cheaper and better connected with our Salesforce product.

How was the initial setup?

It was straightforward.

What about the implementation team?

We brought in a consultant to make the switch for us.

What's my experience with pricing, setup cost, and licensing?

Make sure you do not pay for features that you may not need.

Which other solutions did I evaluate?

We evaluated Eloqua.

What other advice do I have?

Set it up right the first time and connect it to any other platforms that you may want to use.

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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