Pega BPM Review

Convenient to use and has good marketing automation


What is most valuable?

The marketing automation is very good. The solution is very convenient to use.

What needs improvement?

The solution would benefit from more integration capabilities.

There are some tools within the solution that are difficult to use.

For how long have I used the solution?

I've been using the solution for 1.5 years.

What do I think about the stability of the solution?

The stability has been good. We haven't had any issues.

What do I think about the scalability of the solution?

The scalability of the solution is very good.

How are customer service and technical support?

We've never contacted technical support.

Which solution did I use previously and why did I switch?

I've previously worked with Bizagi, and I find this solution has more features in comparison.

How was the initial setup?

The initial setup is straightforward. Deployment typically takes a few days.

What about the implementation team?

We handled the implementation ourselves.

What other advice do I have?

We use the cloud deployment model.

We've been using the solution for a long time and it's been very good.

I'd rate the solution eight out of ten. There are some technical tools that are hard to use.

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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