PegaRULES Review

getNext removes some management overheads as well as inbuilt reporting. Implementation is a challenge due to the handling of the code.


What is our primary use case?

We worked with different frameworks and components that Pega offers to build a complex process management solution for a large scale financial institution.

How has it helped my organization?

It helped streamline process management, but was difficult to implement due to the quality of vendors available.

What is most valuable?

getNext, because it removes some of the management overheads, as well as some of the inbuilt reporting capability.

What needs improvement?

The UI needs improvement. The product itself does not have too many issues, but implementing Pega solutions is a bit of a challenge due to the way code is handled, and in general the quality of partners available with Pega specialisation could be improved.

For how long have I used the solution?

One to three years.

Which version of this solution are you currently using?

7.2
**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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