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Pentaho Business Analytics Review

A few steps in PDI can be fine tuned, but has enabled our clients and their users to make calculated decisions.

What is most valuable?

Pentaho Data Integration.

How has it helped my organization?

Pentaho reports have enabled our client and their users to take calculated and informed tactical decisions. The drag and drop reporting of Pentaho is very user friendly and takes care of all reporting needs very efficiently.

What needs improvement?

A few steps in PDI like Database Join can be fine tuned.
Work could be done on roles and securities.

For how long have I used the solution?

3 and a half years.

What was my experience with deployment of the solution?

None so far.

What do I think about the stability of the solution?

Pretty stable. But database and repository cache sometimes need to be manually refreshed to make the changes effective.

What do I think about the scalability of the solution?

Yes. A few steps like Database join and merge join steps could be finetuned.

How are customer service and technical support?

Customer Service:

A 3/5. The support is prompt and timely. But there have been some technical limitations sometimes.

Technical Support:

3/5.

Which solution did I use previously and why did I switch?

Used MSBI sparingly. Used Pentaho mostly for cost benefits.

How was the initial setup?

Pretty straightforward. Also the support Pentaho documents are self explanatory for installation guidelines.

What about the implementation team?

In-house team.

What was our ROI?

Awesome. Even for enterprise edition. Obviously much better for community version.

What's my experience with pricing, setup cost, and licensing?

Currently using community edition. So zero maintenance cost.

Which other solutions did I evaluate?

Not thoroughly enough.

What other advice do I have?

If budget is a constraint, then Pentaho is a very good option. If budget is not an issue , then paid BI tools can be easily considered. Pentaho is leader in open source technology but still may not match paid BI tools.