PeopleSoft Review

A stable system that is good for payroll, HR, and benefits


What is our primary use case?

The primary use case of this solution is for HR, payroll, benefits, time and labor, e-pay, absence management, and position management.

What is most valuable?

Peoplesoft is the best payroll software in the market.

What needs improvement?

For HCM the editing criteria, especially for the time and labor section, the editing tool needs improvement. The 9.2 Time and Labor came with a lot of features. People didn't use them, instead, they used their own.

The financial interface should be optimized. It's not the best way to do an interface between HCR and financial. It runs like it was a patch job. In the past, the financial was separate and HCR was separate. When they came out with a new interface, people were too lazy to undo their current work.

Commitment accounting also needs improvement. 

If there is another release, they should look at going to mobile computing to stay competitive.

For how long have I used the solution?

I have been using this solution for twenty-two years.

What do I think about the stability of the solution?

The solution is very stable, especially the payroll.

What do I think about the scalability of the solution?

This solution is scalable.

How was the initial setup?

If you know PeopleSoft, then the setup is straightforward.

If you go to the PeopleSoft education sector they make it complicated and people don't understand.

It's important to provide consultants with proper training. Often the implementation is completed incorrectly and they blame the solution. It's not the solution, rather it's the people who implemented it incorrectly. If it's not set up correctly then it will take the software forever.

What's my experience with pricing, setup cost, and licensing?

The licensing depends on the number of people using it. The fees are based on the number of users you have and the number of features or options you require.

They can sell it based on the population. For example, if you have five thousand users they will charge a base amount per user. It's approximately $3,000,000 to $4,000,000 USD per year.

It also depends on the size of your company. If your company is small then you can take a different licensing, such as a constant number. Or, if your company is growing and is dynamic then you would select the license for the number of users and the features you require.

It comes in bundles for HCM, which has HR, benefits, payroll, and time and labor. Whether you use all of these features or not, it's there for you.

To obtain a certified license as a consultant it will cost you a few thousand dollars. I don't believe in the licensing process. I was on a plane once and a woman was sitting next to me and she was completing her license online but she was on the phone asking her boyfriend for the answers to the questions asked. This is not a trustworthy or reliable way to obtain a license.

They also have a separate license for contract management, for people who do contract payroll.

What other advice do I have?

It's important to know the product, but know the business, it's just as important.

Most are going with cloud solutions because they don't want the IT departments. When you go with the cloud, you have to accept it, you can't change it. Anytime there is a change you have to pay for customization and that is very expensive.

People should understand the features and the payroll policies to have it work correctly.

PeopleSoft had Canadian and US payroll tables in the same table and you have to know or remember to put the correct payroll code.

I don't believe in obtaining a license, it's about the working experience.

People are now interested in WorkDay, for mobile computing. 

WorkDay was initially put in place to replace PeopleSoft from the people who designed PeopleSoft. They aimed to replace PeopleSoft with WorkDay because they were upset that PeopleSoft sold. It was a hostile bid and they didn't want to sell but it got sold.

Peoplesoft has been in business since 1988, they are very mature.

Review the implementation of your existing software.

If you are looking for payroll software, PeopleSoft is a solid system.

I would rate this solution an eight out of ten.

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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