Enterprise Content Management » Perceptive Software ImageNow Reviews » Review

Perceptive Software ImageNow Review
Highly customizable but Perceptive needs to spend more time on developing their currently owned products

Valuable Features

Customizability that the product gives to make the end user happy.

Improvements to My Organization

Handling of documents across 30 different locations in 5 states has improved the information pipeline.

Room for Improvement

Too many companies/products have been purchased by Perceptive over the past few years with what feels like little development on currently owned products.

Use of Solution

4 years

Customer Service and Technical Support

Customer Service: GoodTechnical Support: Good

Other Advice

Have someone that is dedicated to support the product and make sure you have the weight management behind the product to make people switch/use the product.
Disclosure: I am a real user, and this review is based on my own experience and opinions.

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