Hyland Perceptive Content Review
Highly customizable but Perceptive needs to spend more time on developing their currently owned products
Valuable Features
Customizability that the product gives to make the end user happy.
Improvements to My Organization
Handling of documents across 30 different locations in 5 states has improved the information pipeline.
Room for Improvement
Too many companies/products have been purchased by Perceptive over the past few years with what feels like little development on currently owned products.
Use of Solution
4 years
Customer Service and Technical Support
Customer Service: GoodTechnical Support: Good
Other Advice
Have someone that is dedicated to support the product and make sure you have the weight management behind the product to make people switch/use the product.
**Disclosure: I am a real user, and this review is based on my own experience and opinions.
Last updated: Apr 23 2014
Author
it_user108429
Software Support Specialist at a university with 501-1,000 employees
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