Valuable Features
Customizability that the product gives to make the end user happy.
Improvements to My Organization
Handling of documents across 30 different locations in 5 states has improved the information pipeline.
Room for Improvement
Too many companies/products have been purchased by Perceptive over the past few years with what feels like little development on currently owned products.
Use of Solution
4 years
Customer Service and Technical Support
Customer Service: GoodTechnical Support: Good
Other Advice
Have someone that is dedicated to support the product and make sure you have the weight management behind the product to make people switch/use the product.