Perfecto Suite Review

Good automated testing, but the price and performance could be better


What is our primary use case?

We write applications for mobile devices and we use Perfecto Mobile to test them. We set up automated tests, although we perform manual tests in some cases.

What is most valuable?

The most valuable feature is automated testing.

What needs improvement?

We have had challenges while using this product.

The main problem has to do with OTP. OTP comes on the SIM but there is no SIM card in the cloud, so it makes it a big challenge for us. It is available in development but because we don't have the OTP API exposed, we don't have it in production.

We have had some issues with performance, which is something that should be improved.

The price of Perfecto Mobile should be lowered.

For how long have I used the solution?

I have been using Perfecto Mobile for more than a year.

What do I think about the stability of the solution?

We experience some device hangs, as well as other performance-related issues.

What do I think about the scalability of the solution?

It is not auto-scalable. We have dedicated devices that we use for testing our applications. There is an option for scalability but we aren't using it.

How are customer service and technical support?

We have had contact with technical support and they are good. We have no issues with them.

How was the initial setup?

The initial setup is not easy because the networking team is in the bank and the network is secure. It took a lot of time to get approval, receive access, and then set it up properly. 

What about the implementation team?

We had to engage the Perfecto team to assist with deployment.

What's my experience with pricing, setup cost, and licensing?

This is an expensive solution compared to others, by 30% to 40%.

What other advice do I have?

This is a product that I would recommend. However, we have complaints about both cost and performance.

I would rate this solution a six out of ten.

Which deployment model are you using for this solution?

Public Cloud
**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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