Perfecto Review

Scales quickly and easily for multiple devices, but web application testing needs improvement

What is our primary use case?

We are application developers and we use Perfecto to ensure that our applications are working on a variety of devices. We have a need to support a broad range of mobile devices, which Perfecto is able to assist with.

What is most valuable?

One of the good things about Perfecto is the scalability that it provides. We are able to quickly scale up the devices. We can choose Android devices, web-based applications, or whatever we need, and we can scale up quickly and easily.

What needs improvement?

We bought this solution because it is supposed to be proficient at both web and mobile testing. It does well for mobile testing, but when it comes to the web aspect, it is lagging a little bit in terms of execution. Specifically, if it is a native app then it does really well. But, with a hybrid, or it is a native mobile web app, it seems to be lagging.

For how long have I used the solution?

We have been working with Perfecto for approximately two years.

What do I think about the stability of the solution?

I have not experienced any stability-related issues.

What do I think about the scalability of the solution?

The scalability is very good. We have four to five people using it at the moment, and we have five or six concurrent licenses. At peak, we have five people using it.

There are three or four teams of approximately eight people each who use it, and the time is shared based on their needs. We may expand this in the future but for now, we art set.

How are customer service and technical support?

I have not interacted directly with their technical support. We have a team that deals with them.

Which solution did I use previously and why did I switch?

We also use UFT Mobile.

How was the initial setup?

The initial setup seemed to be straightforward.

What about the implementation team?

We used a vendor partner and they completed most of the setup.

The team looked like they have been doing it as part of their service and they were able to complete it pretty quickly.

What other advice do I have?

I would rate this solution a seven out of ten.

Which deployment model are you using for this solution?

Public Cloud
**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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