The features I feel were most valuable were the reporting capabilities, the scheduling, and the ability to execute tests from anywhere.
Improvements to My Organization
Before upgrading to Performance Center the team was required to be at the controller location, and reporting needed to be extracted then presented.
Room for Improvement
I’d like to see the scheduling feature extended to more of an infrastructure management tool.
Use of Solution
Yes, though I believe these were caused by our infrastructure implementation and not the product.
Customer Service and Technical Support
Customer Service: Excellent!Technical Support: Proficient
We were previously using HP’s LoadRunner product. We switched because we were centralizing the function and needed a more robust product.
The initial setup was complex, but we were helped every step of the way by our NRCE (Named Response Center Engineer).
We used HP resources NRCE. They performed expertly.
Other Solutions Considered
Use professional services to assist you with the install.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Mar 11 2014