pfSense Review

No license required, improved intrusion prevention, but difficult to configure


What is our primary use case?

We use the solution for a Firewall and a VPN.

How has it helped my organization?

We have found that this solution is better at keeping our business safe by having improved intrusion prevention than competitors.

What is most valuable?

I have found the firewall portion for the blocking most valuable.

What needs improvement?

The VPN feature of the solution could improve by adding better functionality and providing easier configure ability.

For how long have I used the solution?

I have been using the solution for approximately six months.

What do I think about the stability of the solution?

The solution is very stable.

What do I think about the scalability of the solution?

I have found the solution to be unlimited when it comes to scalability. The more memory and power you give it, it will use it all.

How are customer service and technical support?

I found the technical support of the solution to be not very good at all.

Which solution did I use previously and why did I switch?

I have used Fortinet previously and the installation took a lot less time to install. Additionally, I have also used SonicWall before but I switched to the current solution because it was getting too expensive. 

How was the initial setup?

The initial installation was very difficult, it took approximately one week.

What about the implementation team?

We did the implementation and maintenance of the solution ourselves.

What's my experience with pricing, setup cost, and licensing?

The solution software does not require a license, it is free. The support contract is about $600 dollars. 

What other advice do I have?

I would recommend for other people looking into implementing the solution to read the manual, go on to the videos, verify everything with the tutorials. Make sure you fully comprehend the size of the software.

I rate pfSense a seven out of ten.

Which deployment model are you using for this solution?

On-premises

Which version of this solution are you currently using?

Latest version
**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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