pfSense Review
There aren't any deployment issues unless there are some complex configurations.


Valuable Features

  • Port routing policies
  • Load balancing
  • Clustering

Improvements to My Organization

We've been able to get call center traffic optimisation over multiple WAN and Point2Point Connections with a failover policy. The call center has different types of traffic (VoIP, Internet, Stream etc.) and every kind of traffic has its own policy. For example VoIP needs to be have high availability & a priority to maintain a non-stop custom service, while that of internet traffic can be lowered in priority and even cut when some WANs are unavailable to prioritize VoIP. I think that having this kind of complex configuration & tunning with a robust open solution, is a good value.

Use of Solution

  • v0.x for three years
  • v1.x for two years
  • v2.x for three years

Deployment Issues

There have been no deployment issues since v0.x.

Stability Issues

Yes, sometimes there are issues if there are some complex configurations. When working with load balancing ADSL modems, I've noticed that pfSense "fools" the modem and it becomes unresponsive until it is restarted. This issue doesn't affect pfSense, but it is the root cause of a hung ADSL modem.

Scalability Issues

No issues encountered.

Customer Service and Technical Support

Customer Service:

I've never used them.

Technical Support:

I've never used them.

Previous Solutions

No previous solution was used.

Initial Setup

The initial setup is easy. This is because the pfSense setup is like a Windows installation (wizards, choose option, click next etc.) unlike some others.

Implementation Team

We implemented it in-house.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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