- Fail-over of between multiple ISPs
- Real time interface monitoring
- The web UI gives you an overview of everything you want to see
- For an open-source solution it has performed fantastically
- It contains loads of optional packages e.g Snort (IDS), asterix (PBX), network monitors etc.
Improvements to My Organization
We have pfSense across three sites where it manages the VPN and firewalls between them. Also, it has reduced costs drastically and has outperformed its expectations.
Room for Improvement
The load balancing can be improved as it uses tier levels to balance. For it to function most effectively, you often need to have the same bandwidth on the ISPs.
Use of Solution
We've used it for six years.
There were no issues with the deployment.
There were stability issues with certain versions, but fixes were released and the right hardware helped.
We do have issues as the right hardware needs to be deployed in order to expand correctly in certain areas.
Customer Service and Technical Support
We use a vendor team, Shrike Technologies who have been excellent, and once a while I consulted the pfSense cookbook. Technical Support
The online forum has lots of answers.
We previously used Monowall and switched because we needed more functionality.
We used a vendor team, Shrike Technologies whose experience was very high.
Pricing, Setup Cost and Licensing
Pricing is fantastic, we have gold subscription which covers on-line backup of device configurations, premium support, webinars and lots more.
Proper planning is necessary in order to select the right hardware and configuration required (rules, services etc.).
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Jul 07 2016