pfSense Review

Helps us maintain internet access for the company we support.


What is most valuable?

Outbound Load Balance for internet links work great. It's very good to keep internet access for the company we support.

How has it helped my organization?

I could keep my customers working even if they lose one internet link. Most of them have at least two links.

For how long have I used the solution?

We have been using this for 10 years.

What was my experience with deployment of the solution?

There was a problem when I ran a version update, then the server just stopped working. This was because pfSense (in this case FreeBSD) was no longer supporting the hardware of the server (HPE).

What do I think about the stability of the solution?

There were no stability issues. If there are issues, they usually stem from a hardware fault.

What do I think about the scalability of the solution?

There were no scalability issues.

How is customer service and technical support?

Customer Service:

It is usually easy to find answers in the forum.

Technical Support:

Technical support is good.

Which solutions did we use previously?

I used Kerio and Microsoft. I switched because I was looking for something with better security and for someone who could fix bugs faster.

How was the initial setup?

The setup was easy. You can install it in two minutes. It takes more than five minutes to put it to work with a single internet link plus NAT.

What's my experience with pricing, setup cost, and licensing?

It is free.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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