PGi GlobalMeet Review

I like it for scheduling meetings, the Outlook plug-in and recording live meetings

What is most valuable?

Scheduling meetings, the Outlook plug-in, recording live meetings.

How has it helped my organization?

This software plug-in is built-in to our Outlook so we are able to sync our calendars to show all meetings and webinars its great!

What needs improvement?

The presenter experience can be improved: Increase the presenter interface to show the attendees and chat while in a screen share (not viewable by the others) without having to navigate away from your current window for a smoother presentation.

For how long have I used the solution?

I have been using PGi products for a little over a year.

What was my experience with deployment of the solution?

I was hired on after this was adopted.

What do I think about the stability of the solution?

No, this program has been very stable.

What do I think about the scalability of the solution?

No, we were able to meet our company's needs.

How is customer service and technical support?

Customer Service:

The level of customer service is fabulous. PGi has a wonder staff that is always willing to help and go above and beyond.

Technical Support:

The level of technical support is great! PGi has a wonderful staff that is always willing to go above and beyond.

Which solutions did we use previously?

Yes, our company switched over to PGi's services a little over a year ago.

How was the initial setup?

Yes, I believe it was a very smooth transition over to the new products.

What about the implementation team?

I believe it was in-house. I was not working at the time of the transition so I can't speak to much on this matter.

What's my experience with pricing, setup cost, and licensing?

GlobalMeet has been a great cost-savings for our company. We are very happy with PGi's services and products.

Which other solutions did I evaluate?

Our company used a different company in the past that offered similar products and we decided to switch over for the cost savings benefits overall.

What other advice do I have?

I highly recommend PGi solutions. Their products are top-of-the-line and offer a great option for web conferencing.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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