PingFederate Review

Multifactor authentication improves security but there are some limitations with integration


What is our primary use case?

I am a consultant and this is one of the solutions that I implement for my clients.

It is used for the federation integration of the whole organization.

What is most valuable?

The most valuable feature is multifactor authentication.

What needs improvement?

Currently, the main integration is SAML-based, but other integration methodologies need to be supported.

There are challenges when it comes to setting up this solution for external IP usage.

For how long have I used the solution?

I have been using PingFederate for about a year.

What do I think about the stability of the solution?

It is a stable solution.

What do I think about the scalability of the solution?

PingFederate is scalable. My customers are enterprise-level organizations with more than 1,000 users.

How are customer service and technical support?

Technical support for PingFederate is fine.

Which solution did I use previously and why did I switch?

I have experience with Keycloak, which I find to be a comparable solution. I think that the big difference between them is the multifactor aspect.

How was the initial setup?

The initial setup is ok. I would say that it is manageable.

What other advice do I have?

PingFederate is a good product but there are limitations. It is a good solution especially if it's an internal IP usage customer. For external customers, they do have challenges, although there are solutions for that available, as well.

Overall, it is a good product with some integration limitations.

I would rate this solution a seven out of ten.

Which deployment model are you using for this solution?

On-premises
**Disclosure: My company has a business relationship with this vendor other than being a customer: consultant
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