Planview Enterprise One Review

An end-to-end integrated tool where we can look at resources, finances, and tasks


What is our primary use case?

The primary use case is project management (PPM) for the IT and PMO departments.

How has it helped my organization?

We can easily see which functions are overcapacity. Before, we did not have visibility into that.

Planview has helped us connect funding and strategic outcomes with work execution. Now we understand that if we reprioritize projects in the pipeline, it will impact downstream capacity.

It hasn't transformed our delivery yet. We are still new at it. We're learning all the functionality, so this is something that we're working towards.

Once we get more comfortable with the tool and the data accuracy, strategy will be a great step forward for us.

What is most valuable?

It's an end-to-end integrated tool. We can look at resources, finances, tasks, etc. 

It is very flexible. It's almost too flexible and lets us do stuff we shouldn't do.

What needs improvement?

We want to deploy the program management function. We are not there yet. It's not already part of our solution. It's a further enhancement that we want to purchase eventually.

For how long have I used the solution?

We have been using it since April 2019.

How are customer service and technical support?

I would rate Planview technical support as a seven out of 10. When we first deployed, there were some issues. We never got to the root cause of why they happened. Since we didn't have any history with it, we weren't quite sure if this was a standard operating procedure or it truly was a glitch.

Which solution did I use previously and why did I switch?

Before, we did not have an integrated tool. Now, we can load all the resource and project requirements into a portfolio to see where we have gaps in resources, capacity, etc.

How was the initial setup?

It was straightforward. However, I don't think at the time we understood exactly how all the processes were integrated. So, it was the learning experience for us.

What about the implementation team?

We deployed it with the help of Planview consultants. Our experience with them was good. They came onsite, gave us a training, and were always available by phone.

Which other solutions did I evaluate?

We evaluated other vendors before going with Planview. We chose Planview because of the end-to-end integration.

What other advice do I have?

I would recommend coming to the the Horizons conference first. Ask a lot of questions. Talk to other companies who have gone through a similar experience.

We use the waterfall delivery tools.

I would rate the solution as an eight out of 10, because I don't know all the functionality. 

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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