What is our primary use case?
It is for total strategic management, portfolio management, etc. It is used for end-to-end projects from the beginning to the end. Our entire company is using it.
I am a developer. I work on RBI reports (financial reporting) in Enterprise One for our business leaders.
How has it helped my organization?
The product has been good. The strategic planning started in 2017. They have been making good decisions based on the data that is available in Planview. They can do a drill down to the results level and what is happening exactly in every project.
They are trying to use the product portfolio. I had news that our management team is trying to get the product portfolios in place. It's about to launch.
What is most valuable?
The integration stuff from tool to tool, like Projectplace to Planview, to manage projects is the most valuable feature. It keeps all our tasks up-to-date. It closely follows up with everything, which is really cool.
From a reporting angle, it is flexible. We can use it in multiple ways, like with the in-house dashboards inside of Planview. With the security and all its options, the data can be limited to the extent of that user's need based on their roles, which is awesome. There is a lot of connectivity to a number of tools.
What needs improvement?
We had issues with the data rephrasing.
The integration stuff is not going so well. I heard that there are a lot of updates to version 18. It is almost 40 to 50 percent updates on the integration part. We should feel the difference and our problem should be resolved.
I am looking forward to exploring the bots on the recording part. This will really help us out when it is added.
For how long have I used the solution?
I've been using it for a year.
What do I think about the stability of the solution?
What do I think about the scalability of the solution?
Impact-wise, more users and teams are getting onboard, seeing Planview within the organization. People are using it in IT, engineering, manufacturing, R&D, etc. Users are increasing daily.
How are customer service and technical support?
Technical support is awesome. I personally know Natalia. I have been interacting with her for my last couple of calls. Whenever we have support, we raise the last developmental request, and they are very good. They're very helpful all the time.
What other advice do I have?
The product is a nine out of 10. I need to give a little space for improvement.