Planview Enterprise One Review

Makes it easy to manage the workflow, but needs a better way to manage reporting titles

What is our primary use case?

The primary use case is resource management. Enterprise One is built for this. We have a specific function that we use it for.

How has it helped my organization?

We are going to be leveraging the planning tool within Enterprise One. We had a demo of it. It will be a really good tool for us. It will help us visualize all the projects that we have lined up for the next year, where we can shift things around, and see the impact of different resources being staffed to individual projects.

People are happy using the tool. It has had a good impact on the business. Some people may not like the tracker time sheets, but it is just part of the role.

What is most valuable?

We are able to see where everyone in the team is in terms of hours, where there is capacity, and where we can actually add them, e.g., other projects that they're not currently staffed to.

It is relatively easy to manage the workflow.

What needs improvement?

I would like easier ways to manage reporting titles in Planview. A lot of our users like to see things on dashboards, etc. I know there are integrations with Power BI and other applications. But, I would like a little more of an intuitive way for us to manage that.

For how long have I used the solution?

The team has been using it since the beginning of the year, about nine to 10 months.

What do I think about the stability of the solution?

There are some concerns that I've had on my side from the administrative side and controlling certain things. From talking to some people at this conference, there are certain tricks around these things. It sounds like tomorrow that there will be some sessions on improving that functionality specifically.

The administrative tabs are very confusing, especially in terms of configuring screens and users. It's not very intuitive versus many other applications that I have worked in the past. I have to go to separate sections than I think I have to in order to get to the place that I need to adjust something.

How are customer service and technical support?

I have used the technical support more on the consulting side of things. There have been no issues there. Everything has been pretty straightforward.

Which solution did I use previously and why did I switch?

Previously, we were just managing resources in Excel.

While I wasn't part of the integration, it's obviously a lot easier when you have a tool which can manage your resources. It's a lot easier to visualize.

What other advice do I have?

if you need a resource management tool, the tool definitely does that.

We're working on an older version right now, so it is interesting to see how we can upgrade. For example, I am interested in learning more about the cloud.

I would rate it maybe a seven (out of 10). Obviously, there is room for improvement and ways that the tool could be more intuitive for our users. But, we're a very niche use case. What might work better for us, probably wouldn't work better for others.

Which version of this solution are you currently using?

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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