Planview Enterprise One Review

It's easy to add users and introduce new projects into the system

What is our primary use case?

We use it for project and program management.

How has it helped my organization?

The solution is flexible. Planview is always introducing new releases and functionality, which ends up being beneficial to the company. We are able to do some customizations on our own along with our IT department, and that's very helpful.

The solution’s collaborative work management has affected our operations in a positive way.

What is most valuable?

  • The work and assignments
  • We can track the financials.
  • We can do portfolio management. We can look across the portfolio at several projects.

I find these features valuable because of their visibility.

What needs improvement?

I think our performance issues have to do with our large portfolio. We have a lot of data in there. We're a global organization with thousands of users, and that also has an impact.

The financial piece of the tool could be better. While it may have to do with the complexity of the work that we do, it seems that the tool should be able to drill down a bit deeper into the financial area.

For how long have I used the solution?

We have been using Planview tools since 2016. We rolled it out in two waves: wave one in 2016, then wave two in 2017. Currently, we are using version 17.

What do I think about the stability of the solution?

The stability is fine. We are currently experiencing some performance issues, but as far as the stability of the system, it seems to be rather stable.

What do I think about the scalability of the solution?

It is easy to add users and introduce new projects into the system.

How are customer service and technical support?

There are people on my team in my organization who work with the technical team. I do not usually work with the technical team. They are happy with the support that Planview provides.

Which solution did I use previously and why did I switch?

The biggest impact was to the end user because we have always had a project management tool. We had a tool prior to implementing Planview. This tool is more user-friendly, so it was more easily adopted by the organization and end user community.

The switch between tools was made for better adoption throughout the organization and to move to a web-based system. Our previous system was not web-based. 

What about the implementation team?

We did the initial deployment with the help of Planview. There was good support.

They also helped with the deployment and training. They were available to help us through the whole rollout. Then, they took us further than that and provided some support after the rollout to make sure that things continued on.

Which other solutions did I evaluate?

We evaluated the current vendor that we had, Planview, and a third vendor.

What other advice do I have?

  • Understand what it is that you want the tool to deliver. 
  • Have clear expectations of what you expect to get out of the system. 
  • Have good user requirements.

I would rate the solution as an eight (out of 10). 

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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