Portnox CORE Review

Great dashboards, easy to set up, and very scalable

What is our primary use case?

We primarily use the solution for network access control, on the wireless and the wired LAN. This includes managing; network access control, profiling of endpoints and, also managing guests and consultants on the network. 

How has it helped my organization?

Great visibility on who and what is connected or joined the network at any one time. This also allows for security posture attainment because of the profiling features of Portnox Core that allow for a particular endpoint update baseline to join the network or be quarantine until the baseline is met

What is most valuable?

Profiling to me is the solution's most valuable aspect. It gives you an extra edge, and you've got visibility on the status of the endpoints that are connected to your network. It becomes very easy for you to quickly update, and be able to see the level of availability that you have in the environment. It becomes very easy for you to manage your goals before they can even cause any issues.

For a network access control solution, Portnox is a very good solution. It offers great integration in heterogeneous environments that have a number of different vendor equipment. It is not limited, say, to one vendor. For a network access control solution, it's a very good solution.

Their dashboards are great and very easy to navigate.

It's so easy to set up, you may not need outside assistance.

What needs improvement?

I don't have any negative feedback in regard to the product as a whole. It's worked well for us and has very good features.

If the solution stayed as is, I'd be very happy with it.

However, if there was a change to the solution, it would be interesting if the Portnox team could include aspects of End-user behavior analytics (EUBA), with an aspect of AI to the already great profiling. But I already think quite highly of it.

For how long have I used the solution?

I've been dealing with the solution for two years at this point.

What do I think about the stability of the solution?

The solution is quite stable. We don't have issues with it crashing or going offline. It's very reliable.

What do I think about the scalability of the solution?

The licensing model is based on the number of users. Wireless is based on the number of access points. If I want to scale up, it's very easy. You just buy a new license and additional licenses for the users that you have. 

From a scalability point of view, it becomes flexible, in that you can actually buy licenses for exactly the number of users you have, or a range of a number of users that you hope to have. Scalability is fine and doesn't cause any issues.

How are customer service and technical support?

Unfortunately, I've never contacted technical support. It's very easy for any IT person to deploy the solution due to the fact that it's extremely straightforward. Everything is visible. The dashboard is clear. Therefore, I've never actually gotten a chance to talk to technical support as there's never been a need. 

Maybe later, when they have a wider deployment, looking at having a number of sites on one CORE, I'll need their assistance. For now, I've not yet spoken to support. I only hope that their support is good when I do finally need to reach out. 

How was the initial setup?

It's straightforward. They have a variety of ways you can deploy it. You can deploy it even using an OVA if you're deploying in a virtual environment. The best thing about it is it's mostly agentless, which makes everything very easy. It's not tedious for a system admin to deploy. The product is very good in that regard. Other solutions need you to deploy agents all over the network, to endpoints that are connecting. This is sometimes administratively impossible. With Portnox, you don't need to worry about this, which is great. 

What's my experience with pricing, setup cost, and licensing?

It's fairly priced. From the features that are on offer, I would say that it gives you great value for money. Licensing model is great and is scalable 

What other advice do I have?

I'd advise other organizations considering the solution to switch when you can. If you compare it to other solutions, other solutions are kind of tied to vendor-specific equipment. They have APIs to connect to other vendors. For Portnox, it's the usual communication interfaces that are already actually implemented within most hardware and most solutions.

It is very easy to work with the solution if you have an environment that has a number of different products, which is most of the IT Department across the world. Even if you have the same brand in the environment, it's very good. However, it is impossible to have one solution for doing everything. 

It is a very, very nice product. I would recommend it to any customer. Even to deploy, it's quite easy, and the price is very good.

Overall, I'd rate the solution ten out of ten. I have never had any issue switch it.

Which deployment model are you using for this solution?

**Disclosure: My company has a business relationship with this vendor other than being a customer: Systems Integrator
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