What is our primary use case?
The database is used for our customers' products. We also offer some products on our POC system, and our customer's POC systems post some data stored on PostgreSQL on the cloud. Our company's data doesn't store at PostgreSQL. We still have our system MS SQL and Oracle.
What is most valuable?
The solution is very easy to use. You don't have to be extremely knowledgeable or technical to take advantage of it.
The product is quite flexible.
We find it to be one of the cheapest options on the market. It's not expensive to use.
What needs improvement?
The pricing could be better.
For how long have I used the solution?
We've used the solution for ten years at this point. It may even be longer.
What do I think about the stability of the solution?
The solution is quite stable. We haven't had any issues with it. We haven't experienced bugs or glitches. It's reliable.
What do I think about the scalability of the solution?
The solution is scalable. We've made some upgrades on our system, and it was so easy to do for the actual upgrades. In terms of the database itself, we haven't really had any issues with it.
How are customer service and technical support?
I don't have any experience with technical support. Other teams in our company end up handling that. I can't speak to their knowledgeability or responsiveness having never worked with them.
Which solution did I use previously and why did I switch?
I don't recall us using a different product.
How was the initial setup?
In terms of the initial setup, we generally use the cloud system. The cloud system is very easy to set up these days. If you choose some with pre-installment, you trigger the system, and it's pretty automatic. You don't need a lot of things configured. After that, after you start to use it, you can tune it as you like. We made some adjustments on the system - such as additional storage or additional RAM or other resources - and we were able to add those in very easily.
The production system we use for reporting is a read-only system. Due to this, if we use the production system for reporting or other kinds of big data, the system can be slow on the customer side. However, Postgres can still service all the tasks which we need.
We haven't needed too many people to handle deployment and maintenance. There's been around ten or so that have been on it.
What's my experience with pricing, setup cost, and licensing?
The pricing is reasonable. Of course, our economy has been hurt a little due to COVID-19. The pandemic has affected a lot of us. It's been hard for the companies that sell services with a database cost. You really have to choose the lowest-priced options right now. Postgres offers a fair price on the market, currently. That said, it could be less expensive, especially right now.
We definitely plan to continue to use the solution in the future. It's been quite good for us.
That said, I'm not in the financial department and I don't know the exact cost of the solution.
What other advice do I have?
We're just customers and end-users.
We generally use the last version, as we try to ensure all of our programs are the latest technology. Therefore, we generally use cloud platforms like Amazon or Microsoft, which is Azure. Whichever version is on the cloud, we generally use that version.
That said, some of it is on the cloud and some of it is on-premise. In Turkey, we have some legal requirements that require some data to be stored in our country. We have to store it locally. Therefore, we can't use the cloud completely.
I'd recommend the solution to other organizations.
I would rate the product at an eight out of ten.
Which deployment model are you using for this solution?
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?