Power Admin PA Server Monitor Review

The setup is straightforward, but t​he satellite service installation file could be separated from the server one.

Valuable Features

  • The status overview page provides a state of computers monitored and provides quickly what users need to focus on
  • The satellite service installed on remote computers is an easy way to add clients, plus it's easy to deploy and to configure
  • The licence is perpetual and not linked to one computer, so it's possible to remove a licence from one computer and use it on another with no extra cost

Improvements to My Organization

  • As a monitoring tool, PA Monitor provides details to the IT team to prevent, or act, when a problem occurs
  • As a multi-site company, we enable our users to check the status of our servers via a web interface built within PA Server Monitor

Room for Improvement

  • The satellite service installation file could be separated from the server one. It would reduce the size of the file, and reduce the time to deploy on weak connections
  • The GUI could be improved

Use of Solution

I've been using it for two years.

Deployment Issues

No issues encountered.

Stability Issues

No issues encountered.

Scalability Issues

No issues encountered.

Customer Service and Technical Support

Customer Service:

I have never had to call customer service.

Technical Support:

9/10 because they have a really great and efficient technical support team.

Previous Solutions

No, it's our first monitoring tool.

Initial Setup

The setup is straightforward, but, again, it could be improved for satellite installations.

Implementation Team

We implemented it in-house.

Other Solutions Considered

Yes, we tried open-source solutions such as Nagios and Cacti, but some monitoring that we needed was not possible to implement with these solutions.

Other Advice

PA Server Monitor can use its own database, but I would recommend using a Microsoft SQL server to improve the rapidity of this software, as PA Monitor is fully compatible with SQL server.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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