Prisma SaaS by Palo Alto Networks Review

User-friendly, straightforward to set up with good integration, and the remediation process is easy


What is our primary use case?

We are a solution provider and we have implemented Prism Cloud for a couple of clients.

Our clients use this product for their container security.

What is most valuable?

The remediation process is easy compared to other platforms.

The interface is user-friendly.

What needs improvement?

My clients would like to see a more feature-rich product.

For how long have I used the solution?

We have been using Prisma SaaS for about three months.

What do I think about the stability of the solution?

Stability-wise, I feel that it is good.

What do I think about the scalability of the solution?

We have not yet tried to expand beyond our integration with one cloud platform. This is something that we may do in the future.

There are three people in my organization who use it.

How are customer service and technical support?

Technical support from Palo Alto has been responsive and they are good.

Which solution did I use previously and why did I switch?

We implemented Azure Secure Center before trying this product.

How was the initial setup?

This product is straightforward to set up and the integration is good.

What's my experience with pricing, setup cost, and licensing?

The licensing fees are paid on a yearly basis and for what we get, the price is good. However, the pricing should be better.

Which other solutions did I evaluate?

We did not have a great deal of time to evaluate other products.

What other advice do I have?

For anybody who is looking for a contained-based solution, I definitely recommend this product.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud
**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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