Proofpoint Email Protection Review

Good security with reasonable pricing and a straightforward setup


What is our primary use case?

We primarily use the solution for a variety of services. It's mostly related to email. 

What is most valuable?

The state-of-the-art security is the solution's most valuable aspect. 

The solution scales quite well.

The product offers very good value for money.

The solution is very easy to handle overall.

The implementation process is simple and straightforward.

What needs improvement?

The incident reporting on offer needs to be improved. It's lacking right now. It should be on the platform somewhere.

For how long have I used the solution?

I've been using the solution for three years so far.

What do I think about the scalability of the solution?

The scalability of the solution is excellent. That has to do with the fact that it is placed behind the load balancers. It makes it so that we have no problems with scalability. It's very, very good. If a company needs to scale, they can do so with ease.

How are customer service and technical support?

The technical support is okay. We don't have any complaints on that front. We're largely satisfied with the level of support we receive.

Which solution did I use previously and why did I switch?

Our organization also has some experience with Cisco, however, I don't directly deal with it on a technical level per se.

How was the initial setup?

While the initial setup is straightforward, in all cases, those doing the impr=lementation need to be well-prepared for the project.

While the final deployment takes two days, which isn't very long, the research front should take at least a month. Being prepared at the outset will ensure all parties are happy with the end results once everything is up and running.

What's my experience with pricing, setup cost, and licensing?

The pricing is reasonable, however, it's expensive. It offers good value. You get good value for your money for it, so it's no problem spending as much as you do.

What other advice do I have?

We're just consultants. We help our clients with this product.

Overall, we've been happy with the product and the results we've gotten. I would rate the product at a nine out of ten.

While I don't have specific advice, I can say that the solution is easy to handle and we didn't have any troubles with the initial implementation. It was pretty seamless. I'd recommend the solution to other organizations.

Which deployment model are you using for this solution?

On-premises
**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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