Prophix Review
It could be used to simplify processes, however, the user interface could be improved.


Valuable Features

The ability to info flex the data.

Improvements to My Organization

Budget processes can be done in the system by using the system to schedule tasks. Additionally, using Prophix for Excel to build these the templates.

Room for Improvement

The user interface could be improved as it is not an intuitive product for every type of user.

Use of Solution

I've used it for roughly one year.

Deployment Issues

I didn’t encounter many issues during deployment.

Stability Issues

There is a system performance limitation based on the users, but I’ve seen that in other systems.

Scalability Issues

I’ve not encountered any scalability issues.

Customer Service and Technical Support

Customer Service:

I would rate customer service as excellent because they really are there to help along the way.

Technical Support:

I would rate technical service as excellent as they really drive solutions.

Previous Solutions

In my current role I’ve not used any other solution.

Initial Setup

It was very straightforward from the requirement gathering to the solution completing deployment.

Implementation Team

Used both a vendor team and the in-house IT support. The level of expertise meets all the standards.

ROI

This product is not very expense to maintain compared to the reporting systems.

Pricing, Setup Cost and Licensing

The cost is a one year subscription and it has very limited other costs.

Other Advice

Definitely take a look at this product and its offerings as it has a lot of useful features and could be used to simplify processes and day to day activities. Also, it's cost effective!

Disclosure: I am a real user, and this review is based on my own experience and opinions.

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