Prophix Review

It could be used to simplify processes, however, the user interface could be improved.

What is most valuable?

The ability to info flex the data.

How has it helped my organization?

Budget processes can be done in the system by using the system to schedule tasks. Additionally, using Prophix for Excel to build these the templates.

What needs improvement?

The user interface could be improved as it is not an intuitive product for every type of user.

For how long have I used the solution?

I've used it for roughly one year.

What was my experience with deployment of the solution?

I didn’t encounter many issues during deployment.

What do I think about the stability of the solution?

There is a system performance limitation based on the users, but I’ve seen that in other systems.

What do I think about the scalability of the solution?

I’ve not encountered any scalability issues.

How are customer service and technical support?

Customer Service:

I would rate customer service as excellent because they really are there to help along the way.

Technical Support:

I would rate technical service as excellent as they really drive solutions.

Which solution did I use previously and why did I switch?

In my current role I’ve not used any other solution.

How was the initial setup?

It was very straightforward from the requirement gathering to the solution completing deployment.

What about the implementation team?

Used both a vendor team and the in-house IT support. The level of expertise meets all the standards.

What was our ROI?

This product is not very expense to maintain compared to the reporting systems.

What's my experience with pricing, setup cost, and licensing?

The cost is a one year subscription and it has very limited other costs.

What other advice do I have?

Definitely take a look at this product and its offerings as it has a lot of useful features and could be used to simplify processes and day to day activities. Also, it's cost effective!

Which version of this solution are you currently using?
**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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