PRTG Network Monitor Review

Provides stable and reliable network monitoring

What is our primary use case?

Within our organization, only the network department uses this solution — there are eight of us.

What is most valuable?

It gives me a live view of the traffic on the WAN. It produces reports on errors and faulty devices. It also produces a lot of logs on what is afoot. I can produce many reports using it.

What needs improvement?

It needs to have more monitoring on end-user devices. We can monitor a set of network devices, but not end-users' devices.

It would be nice if it gave us alerts via Gmail or SMS message.

For how long have I used the solution?

I have been using this solution for five years. 

What do I think about the scalability of the solution?

PRTG Network Monitor is both scalable and stable.

How are customer service and technical support?

The technical support is excellent.

How was the initial setup?

The initial setup is very straightforward — it's just a simple cover server.

Which other solutions did I evaluate?

We are currently evaluating many other security solutions.

What other advice do I have?

I would recommend this solution because it's great for monitoring network traffic and producing reports.

Overall, on a scale from one to ten, I would give this solution a rating of nine.

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Learn what your peers think about PRTG Network Monitor. Get advice and tips from experienced pros sharing their opinions. Updated: January 2021.
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