PTC Integrity Review

One admin can manage multiple servers with the same configuration, but the usability needs to be improved.


What is most valuable?

All the features are valuable, including:

  • NPI
  • Requirement management
  • Test management
  • Project management
  • Defect management
  • Source and configuration management
  • Review and audit management
  • Agile

How has it helped my organization?

  • This tools improve teams productivity, a lot of flexibility for automation.
  • One admin can manage multiple servers with the same configuration.
  • If a team is doing off line testing, then 2,500 test results can be updated in two and a half minutes, meaning a saving of 40 man-hours when compared to users updating results manually.

What needs improvement?

Usability, and the human factor, and if they improve this then i would rate this 10/10.

For how long have I used the solution?

I've been using it for seven years. Alongside Subversion, I have managed and deployed following tools:

  • SVN (one year- Deployment across organization globally)
  • MKS/Integrity/MKS Integrity/PTC Integrity (for the last seven years for the entire ALM (V model/Agile))

I have also evaluated other ALM tools and supporting applications:

  • JIRA (Evaluation along with Greenhopper Plugin)
  • Mingal (for Agile)
  • Doors
  • Clearcase
  • Fisheye
  • Crucible
  • Many other online tool

What was my experience with deployment of the solution?

No issues as such, it was very smooth.

What do I think about the stability of the solution?

It's highly stable when compared to other tools I have evaluated.

What do I think about the scalability of the solution?

There's no issues, as this is an enterprise-level tool.

How are customer service and technical support?

Customer Service:

7/10.

Technical Support:

7/10.

Which solution did I use previously and why did I switch?

I previously used another tool but the business changed to Subversion because of the features it offered.

How was the initial setup?

It was straightforward.

What about the implementation team?

I implemented it without any vendor support, but I asked the vendor to evaluate our deployment and solution.

What was our ROI?

Again, this depends on the team size and and future prospects. I would say on average $70,000 (this may be on the low side but is also based on the business requirement), but minimum cost is $30,000-$36k,000. One person can manage more than seven integrity application servers, not considering development and support.

Which other solutions did I evaluate?

  • SVN
  • JIRA
  • Contur
  • Doors
  • Mingal
  • GreenHopper
  • ClearCase

What other advice do I have?

There are so many factors which you have to consider before you decide on a tool. In conclusion, if the project duration is short, the team size is less, then go with an open source low cost solution. Otherwise, if the project duration is long term, and the team size is big, then go with a COT integrated tool suite.

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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