Pure Storage FlashArray Review

Lowered latency and we see a constant response time


What is our primary use case?

We use this solution for our database, log store, and for the file system.

How has it helped my organization?

It has improved my organization in the way that now we have lower latency, we get fewer complaints from customers, and we see a constant response time. 

What is most valuable?

Compared to VMware, it has two to three times better performance. 

For how long have I used the solution?

One to three years.

What do I think about the stability of the solution?

In terms of stability, we have had two outages. Pure Storage helped up resolved it quickly. Since then we haven't had any issues. 

How are customer service and technical support?

Their technical support is good. We had issues that they resolved quickly. 

Which solution did I use previously and why did I switch?

We switched because we had a lot of issues with our previous storage solution. 

How was the initial setup?

This initial setup was straightforward. After we launched it, it was very simple to move the old to the new. It didn't take much time. 

What other advice do I have?

I would rate this solution an eight because we have had outages. The commit times went very high in the database. The whole array went down so our customers were down for around eight hours. This was a very big outage which could have been our fault because we didn't do the upgrade in time. 

Disclosure: IT Central Station has made contact with the reviewer to validate that the person is a real user. The information in the posting is based upon a vendor-supplied case study, but the reviewer has confirmed the content's accuracy.
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