Pure Storage FlashArray Review

Gives us better compression than our previous solutions, and it's easier to manage


What is most valuable?

Pure gives us better compression, it's easier to manage, a lot less hands-on, and the biggest selling point for me was the replacement of the hardware, the controllers, without any major expense to the clinic.

What needs improvement?

I don't deal with the day-to-day management of it. I'm sure that, from a technical perspective, the ones who manage it would be able to tell about you something that needs improvement. From my perspective of the acquisition and ongoing support, I don't see any.

For how long have I used the solution?

One to three years.

What do I think about the stability of the solution?

It's a stable product. 

What do I think about the scalability of the solution?

It's scalable. We've grown the product two or three times since we got it. We've actually purchased two more storage arrays since then that are not used for Epic, so we're expanding it. We'll be using this for many years in the future.

How are customer service and technical support?

Tech support is helpful when needed.

If you previously used a different solution, which one did you use and why did you switch?

We had multiple platforms beforehand. We had HPE, IBM. 

How was the initial setup?

To me, the installation is easy. I'm not the one who put it together, their techs came out and helped us. I don't remember anything momentous about it.

What's my experience with pricing, setup cost, and licensing?

I'm good with the licensing. Of course, pricing can always be less. That's standard business. It's actually not a bad pricing model, considering I don't have to rip-and-replace. That's huge for me.

What other advice do I have?

I would recommend this product to colleagues in the same field.

It makes life easier for me.

I rate the product at nine out of ten. We're very happy with it. We purchased the product for our Epic implementation. I had such minimal issues with it. Ten out of ten is a stretch, but it's pretty close. We're pretty happy.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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