Pure Storage FlashArray Review

Good performance and great automation features but needs better troubleshooting capabilities


What is our primary use case?

We primarily use the solution for internal storage for all virtual environments. We also use it for the SQL database, Oracle and private cloud. The storage is used to manage the internal private environment.

How has it helped my organization?

Compared to what we used to use, it has improved the utilization. It has improved the statistics for all the users as well. It's better, and people are happy, but we're not quite there yet.

The joint solution has helped my organization. The users are more satisfied. They were looking for better performance, which they got once we moved them into Pure Storage compared to what we had before. Now they are trying to add more and more applications because they're getting better performance and stability. There's a lot of stability now. We have fewer problems, fewer outages.

What is most valuable?

The solution has a lot of automation features that helped us to deploy the environment faster and to speed the of rate integration. Integration has helped because it helps us to understand the user's requirements. Deployment is done faster, and their applications are more secure. They are reassured that their data is saved in their environment. 

What needs improvement?

The solution needs better IOPS for the storage. That's where most of the user requirements come from.

We would like to see better troubleshooting aspects. It helps us if we can find out where the problem is. Right now, it's difficult. Sometimes it's difficult to pinpoint the issue. If they had more visibility and more troubleshooting feature built into the tool that would really help.

What do I think about the stability of the solution?

The solution is stable. There are less complaints, less downtime. That helps us to work in that environment more effectively.

What do I think about the scalability of the solution?

The scalability options are very nice because you can scale it much better and faster. The scalability was there in the previous environment also, but this is far better than what we had before. It basically helps the user in case they are looking for more storage. We can scale it much faster.

How are customer service and technical support?

Technical support is pretty good. They helped us with a holiday show in case we needed anything. So far, the product is doing well with less downtime, so we didn't have that much opportunity to use support. But anytime we've needed them, it's pretty good and all the issues are dealt with much faster.

If you previously used a different solution, which one did you use and why did you switch?

We used EMC in the past. The reason we switched was the requirements of the users. They need better IOPS and better performance. That made us move to Pure.

How was the initial setup?

The initial setup was straightforward. The hardware was installed by the vendor and the integration and the configuration pieces were simple.

Which other solutions did I evaluate?

We did evaluate other solutions, including IBM. The other vendors also had a Flash, but Pure was the best because of the performance. That's why we shortlisted them.

What other advice do I have?

We are using the private cloud deployment model on the Azure platform.

The solution benefits our IP presentation. We have a lot of cost savings. We do a lot of virtualization compared to buying physical hardware. That's a major chunk of cost-savings for the company. 

We are running VMware on Pure. It offers better performance. The utilization and the requirements from the users suggest that they want to move into Pure.

I would definitely recommend that others go for this solution. They can start slow, but they can surely move forward.

I would rate this solution seven out of ten. I would rate it higher if the solution could help us troubleshoot better and if the performance itself was even better. The users sometimes complain that it's still slow.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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