How has it helped my organization?
We are pretty sensitive to response times and have been running storages before PR. We used to not have a great response time but once we moved to this solution it has saved total production storage usage. It has better overall performance.
There is predictive analysis that PR provides us and the customer. It's useful for as to translate what is being expected. We can calculate and plan the capacity based on the predictive analysis.
What is most valuable?
Deduplication and response time are its most valuable features.
What needs improvement?
I would like to see more deduplication.
For how long have I used the solution?
One to three years.
What do I think about the stability of the solution?
Has been pretty stable. We haven't encountered any issues.
What do I think about the scalability of the solution?
I like the scalability options. We recently expanded the storage and it's not straightforward but their team helped make it happen.
How is customer service and technical support?
Their technical support is awesome. I would give it five stars.
How was the initial setup?
The initial setup was straightforward.
What other advice do I have?
I would rate this solution an eight plus. It has has good flexibility and stability, it's easy to manage and the response time is good.