Qlik Sense Review

I like the charts and tables and how they interconnect.


What is most valuable?

The charts and tables and how they interconnect. The speed at which you can drill down into a single row of data amongst 100s of millions like we have is amazing.

How has it helped my organization?

We can now view where and how we lose hours (ie. vacation, bereavement, sickness, training, union business, etc.)

What needs improvement?

Training resources in print.

For how long have I used the solution?

1.5 years

What do I think about the stability of the solution?

No.

What do I think about the scalability of the solution?

No.

How is customer service and technical support?

Customer Service:

They're good, but sometimes lack in responding on time.

Technical Support:

5/10 - really needs improvement, we can't be expected to spend large amounts of money in consulting fees every time we need something, especially when you're not providing training resources.

Which solutions did we use previously?

No.

How was the initial setup?

I'm not the IT administrator, so can't really answer that.

What about the implementation team?

In-house.

What was our ROI?

Hard to measure that.

Which other solutions did I evaluate?

Yes, we looked at Domo and QlikView.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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