Qlik Sense Review

GeoAnalytics gives us opportunities to see how we are trending and explore new opportunities

What is our primary use case?

  • Automates monthly reporting.
  • Improves time to market.
  • Explore new opportunities through GeoAnalytics.
  • Provides better patient care at all times. 

How has it helped my organization?

It has allowed us to manage our staff more effectively and frees up time for our analysts to analyze new problems and opportunities. 

What is most valuable?

The GeoAnalytics paints such a clear picture. It provides a visual of our patient volume, giving us opportunities to see how we are trending in the surrounding cities, and making us more aware of locations that we need to focus more on. 

What needs improvement?

There are still some functionalities that have not carried over from QlikView, but it is getting close. From where it was a few years ago to today is a dramatic improvement. 

Better searching capabilities would be a nice addition. 

For how long have I used the solution?

One to three years.

What do I think about the stability of the solution?

There are occasional stability problems, but Qlik support is excellent at correcting anything that arises. 

What do I think about the scalability of the solution?

No scalability issues.

How are customer service and technical support?

Our experience with the support team has been fantastic.

Which solution did I use previously and why did I switch?

No prior BI tool was present. 

How was the initial setup?

The setup was rather straightforward.

What about the implementation team?

We implemented with a vendor team who had a low level of expertise. 

What was our ROI?

It is still too early to tell.

What's my experience with pricing, setup cost, and licensing?

The costs can initially become quite high. Make sure you have a clear understanding of who will truly use the product as opposed to someone that will simply receive the end report.

Which other solutions did I evaluate?

A few others were considered, but I do not remember the names. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.

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