Qlikview

QlikView Review
It's helped us aggregate our client-based data, but it is a very heavy RAM utilizer.


Valuable Features:

  • KPI's
  • Dashboard creation

Improvements to My Organization:

Powerful, scalable, and a bit addictive, allowing you to "see" your data in ways never thought possible. We can now take medical stats presented in an academic journal and applying them to community-based medicine. This literally changes physician behavior like no other tool.

We were struggling with running application reports, and were spending substantial time, and high-end resources to deliver the basics. Implementing QlikView for our clients also allowed us to aggregate our client-based data and see "What type of reports are they running" "What time of day" "Which users". This data alone allowed us to immediately focus on the points of user experience which would impact the users the most.

Room for Improvement:

Online education, but they are revamping.

Use of Solution:

I've used it for two years.

Deployment Issues:

No issues encountered.

Stability Issues:

No issues encountered.

Scalability Issues:

QlikView is a very heavy RAM utilizer (all strong BI tools are). When we hit around 20 concurrent users, the user experience began to suffer. We contacted Qlik Support and they assisted us with a review of our infrastructure. We followed their suggestions to the tee, and were back with great speed!

Customer Service:

It's excellent, and very responsive.

Technical Support:

It's excellent.

Initial Setup:

Simple, low level learning curve.

Implementation Team:

We did it in-house.

ROI:

Currently $1 spent = $3 recouped (including labor/support/Infrastructure).

Cost and Licensing Advice:

Push for more services in your installation (consulting, IT, Development, Design). Sales can be very creative.

Other Solutions Considered:

We also looked at Tableau.

Other Advice:

Review your end-goals, internally and externally. This can be a powerful tool for your clients but also for internal decision making.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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