Quality Center Review

It's useful during triage calls because of Test Lab management and defect life-cycle tracking.


Valuable Features

  • Dashboard
  • Reporting
  • Version control
  • Requirements Management
  • Test Lab
  • Defect tracking and management

Improvements to My Organization

Easier Test Lab management and defect life-cycle tracking, which is useful during triage calls.

Quality Center has definitely added value as it has easy accessibility for all our employees and is very useful for defect triage and scrum meetings.

Room for Improvement

  • Include project planning and tracking
  • Include defect sharing
  • There are a lot of features in ALM which should be implemented into Quality Center, especially as ALM and Quality Center are integrated.

Use of Solution

I've used it for six years.

Deployment Issues

No issues encountered.

Stability Issues

No issues encountered.

Scalability Issues

No issues encountered.

Customer Service and Technical Support

Customer Service:

9/10

Technical Support:

8/10

Previous Solutions

We previously used Bugzilla and switched because Quality Center is easier to use, has good reporting, and has better accessibility.

Initial Setup

Initial setup was straightforward.

Implementation Team

We implemented it in-house.

ROI

100%

Pricing, Setup Cost and Licensing

There are many free-ware tools available, which you can try.

Other Solutions Considered

  • Bugzilla
  • JIRA
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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