Micro Focus ALM Quality Center Review

It's useful during triage calls because of Test Lab management and defect life-cycle tracking.


What is most valuable?

  • Dashboard
  • Reporting
  • Version control
  • Requirements Management
  • Test Lab
  • Defect tracking and management

How has it helped my organization?

Easier Test Lab management and defect life-cycle tracking, which is useful during triage calls.

Quality Center has definitely added value as it has easy accessibility for all our employees and is very useful for defect triage and scrum meetings.

What needs improvement?

  • Include project planning and tracking
  • Include defect sharing
  • There are a lot of features in ALM which should be implemented into Quality Center, especially as ALM and Quality Center are integrated.

For how long have I used the solution?

I've used it for six years.

What was my experience with deployment of the solution?

No issues encountered.

What do I think about the stability of the solution?

No issues encountered.

What do I think about the scalability of the solution?

No issues encountered.

How are customer service and technical support?

Customer Service:

9/10

Technical Support:

8/10

Which solution did I use previously and why did I switch?

We previously used Bugzilla and switched because Quality Center is easier to use, has good reporting, and has better accessibility.

How was the initial setup?

Initial setup was straightforward.

What about the implementation team?

We implemented it in-house.

What was our ROI?

100%

What's my experience with pricing, setup cost, and licensing?

There are many free-ware tools available, which you can try.

Which other solutions did I evaluate?

  • Bugzilla
  • JIRA
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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