Quality Center Review

It provides a centralized location for managing all aspects of your testing data and results. ​


Valuable Features

The Test Plan and Test Lab modules.

Improvements to My Organization

My clients were able to implement an end-to-end process for software testing. From release management and requirement gathering, to testing and defect management, Quality Center provides a centralized location for managing all aspects of your testing data and results.

Room for Improvement

The reporting features could be improved.

Use of Solution

I've used it for nine years.

Deployment Issues

There are a lot of nuances with integrations and implementation of Quality Center and third-party applications. With proper planning and expertise guidance, issues with deployment can be resolved. I have not encountered any issues with deployment that could not be resolved.

Stability Issues

Stability depends on the hardware/infrastructure where the web application resides. Availability, access, memory, speed are dependent on the environment which is setup, and used, for Quality Center deployment.

Scalability Issues

No issues encountered.

Customer Service and Technical Support

Customer Service:

7/10 for customer service.

Technical Support:

Being involved in the HP partner program for many years and involved in a certified support team, I had access to higher levels of support team members which alleviated the hurdles that may be present at the bottom level support team members.

Previous Solutions

No previous solution used.

Initial Setup

It does require a level of expertise to install/setup Quality Center. Doing it without any prior experience, could cause a delay in deployment, as well as unintended issues.

Implementation Team

I was a consultant for a Fortune 500 company where we implemented this product not only in our own environment, but for our clients as well. I have implemented this product to over 50 companies since 2006, including top pharmaceutical, and medical device companies within the health and life sciences industry.

ROI

Pricing, Setup Cost and Licensing

Understand what your company needs are, and how many users will need access. There are different licenses based on local, regional, and global access as needed as well as total amount of users. There is also licensing based at a modular level as well. Work with your HP Sales representative to get a pricing/licensing plan for your specific needs.

Other Solutions Considered

No other options were evaluated.

Other Advice

Do your research and talk to an expert regarding the product. Having demonstrations and trial access to the product helps with decision making. Understanding the requirements and your current environment helps guide the discussions with an expert. Understanding the limitations will also help.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
1 visitor found this review helpful
1 Comment
Don IngersonConsultantELITE SQUADTOP 5

Very informative review. One suggestion might to be to include other modules such as the Defect and Requirements and how they add value. Overall, very well-written review.

05 July 16
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