Quality Center Review

It provides us with the ability to hierarchically group and maintain a regression pool of test cases.


Valuable Features

  • Ability to hierarchically group test cases
  • Ability to reuse test cases (call test from a test)
  • Ability to organise under trees test sets
  • Ability to monitor everything
  • Create a report under everything
  • Ability to configure custom attributes on all modules

Improvements to My Organization

  • Allows us to allocate tests among multiple test members
  • Provides us with live metrics and control
  • Provides an audit of progress and issue
  • Given us the ability to maintain decently a regression pool of test cases

Room for Improvement

It needs compatibility with browsers other than IE.

Use of Solution

I've used it for more than eight years.

Stability Issues

Sometimes it has tricky errors, but rarely.

Scalability Issues

Sometimes, it has performance issues at some points, but this all depends on a million different things.

Customer Service and Technical Support

Customer Service:

It is a very close community, and luckily there are a lot of posts.

Technical Support:

I've not had any direct contact with them.

Previous Solutions

No previous solution was used.

ROI

We've never calculated it.

Pricing, Setup Cost and Licensing

This is for big software houses, so costs and especially yearly renewal of support is very very expensive.

Other Solutions Considered

No other options were evaluated.

Other Advice

Be organised, as the tool has the abilities to support this.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
3 Comments
Don IngersonConsultantELITE SQUADTOP 5

Nice and to the point review. For the Defects Module, did you do a lot of customization?

10 July 17
Test Manager at a tech services company with 501-1,000 employeesReal User

As far as I remember, yes I had customized a couple of things there, like hide fields and activate new ones, control the status options and set mandatory fields per status.

10 July 17
Don IngersonConsultantELITE SQUADTOP 5

Yes and the reason I asked is that at a former company we did a lot of customization, particularly with the Defects Module.

10 July 17
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