Micro Focus ALM Quality Center Review

It has the ability to create a test script and then to write them in detailed steps.

Valuable Features

There are many valuable features HP Quality Center has to offer, but if I had to narrow it down I would say the following for me are the most valuable:

  1. QC has the ability to integrate and execute test cases with HP QTP with viewable test results.
  2. QC has the ability group test cases in a hierarchical format as well as the ability to reuse test cases by calling a test.
  3. The ability to integrate with MS Excel.
  4. An extremely useful feature of QC is that it allows linking defects with higher level artifacts.
  5. Requirements Module, Test Plan Module, Test Case Module, and last but not least, defect module and generating reports.

Improvements to My Organization

What makes this product very useful in improving the quality of an organization, is the fact that it has the ability to create a test script and then to write them in detailed steps. For all test case executions, we are able to generate customizable reports and charts, which is very useful for sending reports to higher management. With these great features, QC has made communicating between upper management and the QA team much easier, which gives better insights to our defect tracking and managing. This reporting is then better used for tracking the finances for the team.

Room for Improvement

There were few issues I faced while using Quality Center, but I’m sure they have been fixed in the new ALM version. One issue I have faced was that while I was importing test cases from Excel to Quality Center, it was not asking to check out the test cases but instead it would overwrite the default test cases and create a new version for it. This was not a consistent issue but it did happen a few times.

Use of Solution

I have used HP Quality Center for about 4 years. I have knowledge on the current ALM version but personally have not used it in any projects yet.

Quality Center has a Starter Edition which is usually for entry-level quality assurance organizations and the Enterprise version (originally called Mercury TestDirector) which is for medium to larger level releases. The new release of the software is HP ALM (Application Lifecycle Management) 11 has integrated the capabilities of Quality Center Enterprise with Project Planning and Tracking, Enterprise Release Management, and Asset Sharing for requirements management through application delivery. HP ALM’s intended use is more for large and global organizations.

Deployment Issues

I’ve personally never had deployment issues.

Stability Issues

Quality Center for the most part is pretty stable besides some common issues.

Scalability Issues

Scalability-wise, Quality Center is an awesome tool. Quality Center itself doesn’t actually place a limit on creating projects or folders. Most of it will depend on the users, servers, and hardware and not the Quality Center client itself. But the more data the user has in a specific module, makes it slower to load on the client. Most of all, it will depend on the implementation.

Customer Service and Technical Support

HP Quality Center is not a new product and has been out in the market for quite some time so there are plenty of online support and help that can be found. Quality Center forums can be found for almost any issues that can come up anytime.

Initial Setup

Quality Center has a very intuitive GUI which makes it fairly easy to use and follow. Even if you are a beginner picking up on how to use this product will not take much time. But it can be difficult to implement as it is dependent on the size of the organization on the amount of teams. Identifying current methods of communications is critical to implementing HP Quality Center.


Quality Center can be a bit costly, but the ROI is great for all the great features you get.

Other Advice

Quality Center is a very powerful tool. It is not only a defect tracking tool but also a management tool. It can be used for everything from creating requirements and test plans to test creation, execution and defect reporting.

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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author avatarit_user249468 (Technical Business Analyst at a government with 10,001+ employees)

Do you how well it integrates with Atlassian's JIRA solution for Agile SW Management?