Quality Center Review

The report feature has helped me to generate a quality index report. The product creates a database per project and this results in poor disk space management.


What is most valuable?

The report feature has helped me to generate a quality index report which is a critical report for management decisions. The report is generated monthly.

How has it helped my organization?

There are many reports that are generated monthly from the tools which assist us in making key decisions concerning the quality of software and products.

What needs improvement?

The product creates a database per project and this results in poor disk space management, as well as frequent backup and restore. This should be improved upon.

For how long have I used the solution?

We have been using this solution for four years.

What do I think about the stability of the solution?

There were no issues with stability.

What do I think about the scalability of the solution?

There were no issues with scalability.

How is customer service and technical support?

Technical support is good.

Which solutions did we use previously?

We did not use a different solution previously.

How was the initial setup?

The initial setup was straightforward.

What's my experience with pricing, setup cost, and licensing?

I suggest organizations should attempt cloud services.

Which other solutions did I evaluate?

We did not evaluate other options before this one.

What other advice do I have?

It is a good product, but it still requires customization.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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