Quality Center Review

Tests and test flows are organized properly. Notifications to developers/testers is also a plus


What is most valuable?

I have used HPE ALM before and the feature which I loved the most is the ability to create Excel reports and inject macros to format your exported file/report.

How has it helped my organization?

Tests and test flows are organized properly.

Notifications to developers/testers is also a plus!

What needs improvement?

Probably more fields to customize.

For how long have I used the solution?

Almost nine years, and I've been working it for 10 years now.

What was my experience with deployment of the solution?

I have no experience setting up the server. I have only been an admin.

What do I think about the stability of the solution?

The product is pretty stable.

What do I think about the scalability of the solution?

No.

How are customer service and technical support?

Customer Service:

Customer service is good. They respond on time to inquiries and requests.

Technical Support:

The technical guys at HPE are good and knowledgeable on the solutions provided.

Which solution did I use previously and why did I switch?

I have no experience using other test management softwares.

How was the initial setup?

Initial setup is complex when you want to customize the product.

What about the implementation team?

In-house.

What was our ROI?

We didn't look through the ROI of using this product. We look more into the ROI of automated tests.

What's my experience with pricing, setup cost, and licensing?

Pricing is high compared to other solutions.

Which other solutions did I evaluate?

We're looking into using JIRA, but skills-wise we have more resources which are knowledgeable in using HPE ALM.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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